Returns and Refunds Policy

Thank you for shopping at KayakFirst.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 14 calendar days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 14 calendar days

The product is in its original packaging

The product isn't used or damaged

You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By visiting this page on our website: https://kayakfirst.com/contact

Send the product with its original packing and the receipt or proof of purchase, to:

Torok Floris u. 116 Budapest, 1204 Hungary

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from KayakFirst.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By visiting this page on our website: https://kayakfirst.com/contact